What is Webex: A Comprehensive Comparison of Webex and Chanty

We all know that with the growing number of remote jobs, there is an ever-increasing market demand for reliable and efficient meeting and conference tools.

If you need help deciding between Chanty and Webex, we’ve got you covered! In this blog post, we’ll highlight the key features of these two platforms to assist you in determining which option will best meet your team’s collaboration needs.

So whether you’re a seasoned remote worker or new to the game, keep reading to find out which tool might work best for you!

So, first, we’ll give you a brief idea of what these two apps are about.

After that, we’ll break down the features of each app into different categories: 

• User interface
• Support
• Security
• Communication
• Search
• File sharing and storage
• Pricing plans

Are you ready to take the plunge and learn more? Let’s delve deeper into the comparison!

What is Webex?

Webex is an online meeting and conference tool developed by Cisco that enables users to conduct video conferences, webinars, and events. This platform offers a user-friendly, intelligent experience that connects people seamlessly and facilitates inclusive interactions.

Webex Teams goes even further with extra features that empower users to chat before and after the meeting, presenting a Hassle-free platform to keep your team in sync. 

But that’s not all – Webex Teams also allows you to visualize whiteboards simultaneously, so everyone can see what’s being discussed in real-time. And with access to an AI-powered Room Kit Mini, you can upgrade your meeting performance by incorporating cutting-edge technology into your collaboration sessions.

Webex is available as a cloud-based service accessible from any internet-connected device. It can integrate with plenty of productivity apps, such as Microsoft Teams and Google Workspace.

Businesses, educational institutions, and healthcare providers broadly use this platform for virtual collaboration. 

Having operated since 1995, Webex is undoubtedly a reliable and trustworthy solution, showcasing extensive experience and expertise in the digital market.

Key features of Webex

• Webex offers innovative audio options that help minimize disruptions by removing background noise and improving voice quality.
• It enables real-time language translation in over 100 languages to eliminate language barriers.
• Webex stimulates user participation by allowing smaller group discussions through breakout rooms and facilitating screen sharing for multiple users.
• Webex’s stage layout can be personalized to prioritize specific content and individuals. 
• It features a built-in AI-powered virtual assistant.

Webex limitations

1. Audio issues have been affecting several participants regarding quality and performance.
2. Startups or businesses with limited budgets may find Webex’s pricing plans high, which could make it less feasible for them to use the service.
3. The UI requires modernization to improve its ease of use.

Customers Review

• GetApp: 4.4 out of 5
• G2: 4.2 out of 5

What is Chanty?

Chanty is team collaboration software that aims to boost team productivity and effectiveness. The platform enables businesses to engage in instant messaging, voice and video calls, and task assignments by providing a combination of communication, project management, and customization features. 

With its intuitive design, Chanty allows teams to integrate various productivity tools, keep a searchable history of conversations and files, and optimize workflows. It’s a cost-effective solution suitable for teams of all sizes, offering a balance of essential features without overwhelming users with unnecessary complexities.

Key features of Chanty

• Enables seamless communication through text messaging, audio calls, and video conferencing.
• Supports threaded messaging to keep discussions organized and easy to track.
• The Teambook feature acts as a central hub for all conversations, tasks, and shared content.
• Offers a Kanban board view for better task management and workflow optimization.
• Built-in project management tools allow users to convert messages into tasks, assign responsibilities, set deadlines, and track progress.
• Unlike many competitors, Chanty’s free plan includes unlimited message history, ensuring that users always have access to past discussions.

Chanty limitations 

• The add-ons offered by the platform are less extensive than some other collaboration tools.

Customers Review

• GetApp: 4.7 out of 5
• G2: 4.5 out of 5

By focusing on simplicity, affordability, and ease of use, Chanty presents itself as an attractive alternative to Webex for teams looking for a powerful yet straightforward collaboration tool.

Comparison of Webex and Chanty

User-interface

Webex falls short in the user interface area, as many users have reported difficulties with the platform’s navigation and overall user experience.

In fact, many Webex users have experienced an overly complicated and outdated setup that often results in unnecessary delays in joining a meeting. The registration process is also time-consuming, and the password system for meetings can be confusing for some. These issues can lead to frustration and a less-than-optimal user experience.

Webex has made strides in improving its UI by simplifying meeting layouts and incorporating features like real-time transcription and live translation to enhance accessibility, but it still has a long way to go.

Let’s shift our focus to Chanty’s UI. which is not only pleasing to the eye but also extremely user-friendly, featuring a clean, intuitive interface and a neat setting process. So no steep learning curve to conquer here!

Not only that, its UI and UX can be tailored to meet users’ specific needs. In practice, it supports seven languages and allows for the customization of notification sounds and switching between light and dark themes depending on personal preference. 

After analyzing all the elements, it’s a no-brainer that Chanty offers a much more intuitive and seamless user interface than Webex, which has a lot of room for improvement in this facet. 

Support

Webex provides users, including those on the free plan, with access to an online help center. For users on a paid plan, there is also the option to reach out to the support team via phone or chat for quicker assistance.

For enterprise plan users, a single point of contact for customer support is available to cater to their inquiries and elevate their Webex experience.

For its part, Chanty provides its clients with a comprehensive support system, available to all users regardless of their pricing plan. The system includes various forms of support, such as email and help desk assistance, a comprehensive knowledge base, and a forum of frequently asked questions.

However, customers on the paid plan enjoy additional perks, including access to an unlimited dedicated support line. This ensures that all customers receive personalized assistance whenever required, improving the overall customer lifecycle and promoting their satisfaction.

Thanks to its exceptional customer service provisions, Chanty clearly takes the crown in this category.

Security 

Webex provides a variety of security measures to ensure that meetings remain secure and confidential. These actions include the ability to lock personal room meetings, encrypt cloud recordings, and password-enforce meeting connections.

The lobby system also allows the host to control meeting access fully and empowers administrators to manage participants as required.

On the other hand, Chanty provides an all-encompassing data protection mechanism that prioritizes the security and confidentiality of user data. The platform offers robust security protocols for data transfer, data loss prevention measures, and an exclusive invite-only team access system. 

Chanty also adopts a state-of-the-art file system and storage encryption and enforces data retention regulations, all of which contribute to a highly secure user experience.

In this particular area, Chanty definitely takes the cake when it comes to data protection and an exclusive team access system. You can trust that all your confidential details are always secure.

Communication 

You may already know that both Chanty and Webex offer top-notch remote communication features. But when it comes to taking your work organization to the next level, Chanty is where it’s at.

Here comes the Teambook. This fantastic tool is tailor-made for teams who want to streamline their workflow by properly organizing tasks, conversations, and pinned messages.

Chanty even goes the extra mile with task management options to facilitate the process of assigning to-dos, setting deadlines, and marking priorities. And the cherry on top? It’s all displayed on a Kanban board, so no assigned task will be missed. 

On the other side, Webex also offers a variety of communication features to meet users’ needs, including SMS, phone, team chat, and video conferencing. The messaging platform comes with features like whiteboards, document sharing, meeting scheduling, and a content tab.

The HD video meetings in Webex are equipped with recording, live streaming, live captions, and waiting rooms to enhance the virtual experience.

Search

Both Chanty and WebEx deliver high-quality search services, and the results are quite satisfying. 

Chanty’s powerful search feature enables you to find files, links, and other relevant information within Teambook, history timelines, and conversation threads. You can even search for specific information within a specified date or time frame. With no limit on your searchable message history, you can retrieve any previous conversations anytime, ensuring you never miss an important detail. 

On the other hand, WebEx allows users to search for specific messages, files, people, and devices. The search function also includes the option to filter the results by the space’s name, making it easier for users to hop on a call with the person they’re looking for. 

While both platforms offer excellent search functionality, Chanty’s unlimited searchable history gives it an edge for teams that need constant access to past discussions.

File sharing and storage

With Chanty, you can easily share files by attaching them to your messages, eliminating the need for separate file-sharing platforms or email attachments. With its smooth exchange of code snippets among team members, Chanty is particularly suitable for software development teams.

The file-sharing process on WebEx follows a similar approach. However, the code snippets option is not applicable for the time being. 

In terms of storage, the gap is huge. Chanty offers 20 GB of free cloud storage per team, while Webex does not provide any free cloud storage.

For their paid plans, Chanty offers 20 GB of cloud storage per member, which is double the amount provided by Webex’s Business Plan, which only provides 10 GB. The numbers speak for themselves! 

The numbers speak for themselves! When it comes to file sharing and storage, Chanty indisputably emerges as the superior choice.

Pricing Plans 

If you have a team of 5 members or less, then Chanty is free for you, and the features include the following:

• Unlimited public or private conversations
• Search history and file-sharing options
• 20 GB of storage space per team
• Built-in task management functionality
• The ability to integrate up to 10 different third-party tools to enhance your team’s workflow
• Voice messages and one-on-one audio calls
• Community support features where you can get help and advice from other users of the platform

In case you’re finding that Chanty’s free plan is no longer meeting the needs of your ever-growing team, then it’s time to upgrade to the business plan. And for just $3 per month or license, you’ll unlock a whole new range of exciting features that will take your team’s communication and collaboration to the next level!

Here are just some of the benefits you’ll receive with the business plan (on top of everything that’s included in the free plan, of course):

• A countless number of integrations.
• 20 GB file storage per member. 
• Unlimited group audio and video calls with screen share. 
• Unlimited one-on-one audio and video calls. 
• Dedicated support line to attend to you. 

For larger organizations that require advanced features and customization, Chanty also offers an Enterprise plan. This plan is designed for businesses that need more control, security, and dedicated support.

The Chanty Enterprise plan includes:

• Custom storage limits to fit your organization’s needs.
• Advanced security options, including custom data retention policies and enhanced encryption.
• Unlimited integrations with third-party apps for a fully connected workflow.
• Dedicated account manager to provide personalized assistance.
• Priority support with faster response times.
• Custom onboarding and training for seamless team adoption.

On the flip side, Webex offers the following pricing plans:

• Webex Free: $0 per user/year
• Webex Meet: $144 per user/year ($12 per user/month)
• Webex Suite (Meet + Call): $270 per user/year ($22.50 per user/month)
• Webex Enterprise: Custom pricing for large teams

The variations among the different plans consist of the limit on the meetings’ duration and the maximum number of participants that can be accommodated.

In terms of cost, Webex’s pricing model ranges from $0 to $22.50 per month/license, except for the enterprise plan, which provides a minimum of 100 licenses.

Overall, Chanty offers a more straightforward pricing model, while Webex has a broader range of pricing plans to choose from. If you’re looking for a simple and affordable communication app, then look no further; Chanty is definitely a better choice. 

Pick out the right one

Webex and Chanty, with a slight emphasis on Chanty’s strengths:

The proof is in the pudding! We have assessed all the crucial elements that could sway your choice regarding which team collaboration tool to choose, and the verdict is in: Chanty takes the cake in most aspects!

While Webex excels as a video conferencing platform, it falls short in other areas crucial for effective team collaboration. It lacks a built-in task management feature, has only standard security measures, and offers limited storage and file-sharing capabilities, all of which may hinder smooth collaboration and communication among team members.

Chanty’s interface is super easy-to-use, allowing teams to collaborate seamlessly, share ideas, and stay connected wherever they are, so don’t worry about figuring out how to use Chanty—it’s a piece of cake, and you’ll be chatting in no time.

By offering a range of support channels for all users, Chanty goes above and beyond for paid plan customers, providing a complete dedicated support line that delivers customized assistance. 

Chanty also presents a highly reliable and efficient data protection system, and it has more sharing options available. So if you want top-notch security, Chanty beats Webex hands down.

Let’s not forget that the app’s powerful search capabilities and customizable notifications keep everyone on the same page, ensuring that important messages are always noticed.

Best of all? Chanty is also more wallet-friendly, which makes it accessible for teams of all sizes, from small startups to large businesses—giving you way better value for your cash. It’s no wonder Chanty is becoming the go-to choice for everyone. 

Final Thoughts

So there you have it! After thoroughly evaluating both platforms’ key features and highlighting why Chanty is the way to go, why not take it for a spin? 

Look no further, as it’s in your hands now. Spare yourself from the downsides of Webex and give Chanty a try for free because this team collaboration tool has it all!